Regulations & legal information
The following information explains how we handle orders and personal data. It is provided for transparency and does not replace legal advice.
Orders & contractual matters
All quotes, contracts, and deliveries are subject to applicable law in Luxembourg and to the terms agreed in writing for each project. Specifications, lead times, and warranties depend on products and installation scope agreed at order confirmation. If anything is unclear, ask before you approve — we prefer clarity upfront.
Privacy & GDPR
When you use our contact form or reach us by phone or WhatsApp, we process only the data needed to respond and to manage your enquiry or project (typically name, contact details, and message content). Email submissions sent via our website are handled by Formspree, Inc. (United States) as a processor under our instructions — please review their privacy policy at https://formspree.io/legal/privacy-policy/. We do not sell your data. You may request access, rectification, or erasure where applicable by contacting us using the details below.
We retain enquiry and project-related correspondence for as long as needed to fulfil our obligations and legitimate business purposes, unless a longer period is required by law.
Under the GDPR, you may have the right to access, rectify, erase, restrict processing, object, and data portability where applicable. You may lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD): https://cnpd.public.lu.
Imprint
alu.lu — Aluminium installation services
6 Rue Jean-Pierre Pierrard, 4279 Esch-sur-Alzette, Luxembourg
alu.lu — Aluminium installation in Luxembourg
This page is for general information only and does not constitute legal advice. Have your counsel review consumer-facing terms if you require full compliance assurance.